CUSTOM SHORTS: Here at KDD we truly believe in delivering high quality products. So if that means spending a little extra time on some CUSTOM made shorts, then yes, we will do it. We can get them out as quickly as next day, or up to around 14 business days to ship.
REGULAR CLOTHING: 1-3 days to ship.
BACK ORDER: 1-15 days. Contact us at firstname.lastname@example.org if you have a deadline.
SALE ITEMS: Did you jump in on one of our killer sales? Yipiee!! So glad you got that opportunity, but it probably also means a lot of others did as well. That means more orders on our end (usually a lot more) So please be patient with us as we may take longer to get sale items finished and shipped.
We ship first class or priority mail. USPS Services. Tracking number available upon request on items over 2 oz.
Something didn’t fit? Thats always the trouble with buying online (but we’re so glad you did!!) Don’t feel bad, it happens to the best of us! I got three words for ya,
SEND IT BACK !
And we will fix the problem, no matter if you measured wrong! Just attach a note with ALL of your information on it, (name, email, address, order number, website you ordered from)
The problem with it! (be specific) the more detail you give us the better. ie: I ordered a 5 but I will need a 3!
Then be patient! Free returns do take a bit of work. (unpaid work) So cut us a little slack and we will cut you a great deal.
We do not offer refunds at this time. Thank you for understanding.
Knee Deep Denim,
24 w camelback rd
Phoenix, AZ 85013
Vintage Levis denim or KDD Denim. This will be specified on listing when ordering.
US! We would love to help out, Email us at info@Kneedeepdenim.com and let us know you purchased from this site, leave your order number and we will help as soon as we get to your email! Not a customer yet? No problem, we would love to answer any questions you have ahead of time.